Orders
How do I cancel my order?
All orders are immediately sent to the our warehouse for processing at the earliest possibly opportunity. If you get in touch with us via the help desk, we will do our best to intercept your before it ships. Orders can only be canceled before they ha
What is your cancellation policy?
If our warehouse have not begun processing your order, we will happily cancel and refund your order. However if the order has entered into the fulfilment process at the warehouse, we are unable to cancel orders and you will need to refer to our retur
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via the help desk for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the pac
Can I edit or add anything to my order?
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team at the earliest possible opportunity after placing your order.