Orders containing pre-ordered items will be dispatched in line with the release date published on the webstore. Whilst every effort is made to get your order to you by the release date, we are unable to guarantee this.

Orders containing pre-ordered items will be dispatched in line with the release date published on the webstore.Whilst every effort is made to get your order to you by the release date, we are unable to guarantee this.

When will I receive my pre-order?

Where possible we will ship your order in its entirety. However, if you have ordered several items and part of the order is on pre-order, your order will held and will disptch once all items on the order become available. Please refer to the product

Where possible we will ship your order in its entirety. However, if you have ordered several items and part of the order is on pre-order, your order will held and will disptch once all items on the order become available. Please refer to the product descriptions for release dates.If you require items that are not on pre-order sooner, please order them seperately.

I ordered a pre-order item along with other merchandise. Why haven't I received anything?

Primal Scream

Pre-orders

What’s your return policy?

What do I do if my item(s) arrives damaged?

How do I make a return?

When will I get my refund?

Do you offer refunds or exchanges?

Returns

How do I track my order?

My order was marked delivered but it’s not here.

Will I be charged import fees?

Shipping

How do I cancel my order?

What is your cancellation policy?

What do I do if I receive the wrong item in my order?

Can I edit or add anything to my order?

Orders